Why Customer Reviews Matter More Than Ever in the AI Search Era
Reviews are no longer a vanity metric. Here’s how AI search now mines your reviews across Google, Facebook and Yelp to decide whether your business is worth recommending.
Reviews are no longer a vanity metric. Here’s how AI search now mines your reviews across Google, Facebook and Yelp to decide whether your business is worth recommending.
At I/O 2026 Google rebuilt search around AI agents that monitor the web for your customers 24/7. Here’s what the shift means for local businesses—and how to become the business the agent recommends.